I am the co-founder and CEO of Student Self-Check. Since my MSc studies in Economics at Maastricht University and my internship at the Center for Customer-Driven Quality at Purdue University, USA, I have always been working on customer service and providing excellent customer and student experiences. I only believe in services if they are meaningful and make sense to three stakeholders. For the user or customer of the service. For the organization providing the service and for the society where the service is located.
I am enormously proud that together with Rick I have been able to develop a service platform that makes sense for prospective students, higher education institutes (HEIs) as well as for society. Prospective students get within 5 minutes a clear answer to their eligibility question. HEI marketeers get highly qualified and motivated leads for a fraction of their marketing budget and HEI admission officers get qualified and better-informed applicants. For society, SSC ensures that (young) people can more easily orient themselves towards an education that suits them and that promotes exchange between people with diverse backgrounds.
In my role as co-founder and CTO of Student Self-Check, I'm responsible for the product technology and product innovation using cuttting-edge digital technologies to ensure a seamless user experience. During my studies Communication Technology a lot of attention was paid to the subject human interaction in relation to new technologies. Innovation should work for the user, not against the user. So let's see how AI can work for us...
Since 1999 I'm working as an intermediar between software development and end-users to create software solutions with added value. Together with Arjan we have designed and developed a service platform for higher edication institutes to create added value for international students, marketing officers and admission officers. Every user of this platform can benefit from the added value in their own way. Prospective students can easily check if they are eligible, which improves the student experience. Marketing gains real-time insight into qualified leads to improve the student journey. Admission can concentrate on supporting and advising their prospective students, which are more and better informed, to get the right student in the right place.